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Bank of Scotland Mobile Bank


You want to stay on top of your money. Our app means you’re always in touch. It’s packed with features to make banking fast, convenient and more secure than ever. Built-in security technology keeps your banking details safe and private. And you may be surprised by what you can easily do on the move:- Log in with just 3 taps- View your account balances and statements- Check payments going in and out- Add new recipients - Make transfers and payments home and abroad - Set up standing orders - Pay your loan or credit card billHad a mishap with your purse or wallet? Don’t worry. With the app you can report lost or stolen cards and order replacements.
Going abroad?Tell us with the app, so we know to expect overseas transactions on your card.
Cautious about your personal details?Reset your Internet Banking password, contact phone number or email address securely in the app.
With the app you can also:- Apply for loans, savings, cards and more- Earn as you spend with Everyday Offers
GETTING STARTEDNew to this app? You’ll need to set it up by registering your device first. You’ll need:- An up-to-date phone number registered with us- Bank of Scotland UK personal account- Internet Banking username, password and memorable information- A device that is not rooted
KEEPING YOU SAFE ONLINEWe use the latest security measures to protect your money, personal information and privacy. We also have an online banking guarantee, you can find further information about our fraud guarantee by checking the Security FAQs in this app or by visiting
CONTACTING YOUWe won't contact you any more than normal if you use the app. But please stay alert to email, text messages or phone calls that appear to be from us. Criminals may try to trick you into giving them sensitive personal or account information. We'll never contact you to ask for these details. Any emails from us will always greet you personally using your title and surname and either the last 4 digits of your account number or the last part of your postcode '*** 1AB'. Any text messages we send you will come from BANKOFSCOT and quote the last four digits of your account number.
IMPORTANT INFORMATIONMobile Banking is available to our Internet Banking customers with a UK personal account. Services may be affected by phone signal and functionality. Terms and conditions apply.
You must not download, install, use or distribute our Mobile Banking apps in the following countries: North Korea; Syria; Sudan; Iran; Cuba and any other country subject to UK, US or EU technology export prohibitions.
Everyday Offers is available to Bank of Scotland current account customers with a debit/credit card aged 18+ who bank online. Terms and conditions apply.
Device and card restrictions apply to Android Pay.
We collect non-personally identifiable location data when you use this app. We use this for fraud and security purposes, to help us fix bugs, and improve the services we can provide in the future.
The Branch/ATM finder uses location based services. We, LINK Scheme and Google may access data about your location (i.e. GPS signals from your mobile device) or data which can be used to approximate your location (such as your mobile ID). Cashpoint® is a registered trademark of Lloyds Bank plc and is used under licence by Bank of Scotland plc.
Bank of Scotland plc, Registered in Scotland No. SC327000. Registered Office: The Mound, Edinburgh EH1 1YZ. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Eligible deposits with us are protected by the Financial Services Compensation Scheme (FSCS). We are covered by the Financial Ombudsman Service (FOS). Please note that due to FSCS and FOS eligibility criteria not all Bank of Scotland customers will be covered. This app is intended for UK residents unless otherwise stated.